Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section included in your Site Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you might possibly encounter, they are compiled by our support team of expert techs.

  • Top quality support service

  • How–To Videos

  • If you’d rather see how a task is accomplished or how an issue is remedied, rather than just reading about it, then examine our compilation of instructional video tutorials. They address various different issues and will help you quickly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7 support service with a 60–minute response time guarantee. A group of competent customer service technicians will be at your disposal to respond to all the enquiries that you could possibly have. During non–peak times, a reply will be supplied in even less than 20 minutes.