Many people who start using their very first web hosting account, or switch companies, frequently have questions regarding how particular procedures are executed or encounter predicaments when setting up various things, including e-mails, website settings, etc. For this reason, lots of web hosts have compiled documentation with the most popular questions and problems in order to help their clients obtain info swiftly and easily. As a result, the technical support team representatives can dedicate more time to actual problems that certain customers may be encountering, because the solution for the minor things will already be available online and clients will be able to easily handle them without having to contact the customer service staff. Having detailed documentation is vital, especially for new clients without any experience, since the hosting service entails multiple features and many individuals can get baffled about what action to take. A good knowledge base can both help you perform the tasks that you want and discover how the hosting service functions in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans feature an in-depth knowledge base where you can find information on all the complications that you could possibly run into and their resolutions. You can acquaint yourself with how to set up and administer an electronic mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you are not able to send emails, for example. We have done our utmost to be as comprehensive as possible and to encompass all possible options in order to save you time and energy and to present you with different solutions for each single issue. The knowledge base contains educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, whereas if you prefer to see the entire article collection, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting feature comprehensive online documentation where you will find information on all the features that our in-house developed Hepsia hosting Control Panel comes with, in addition to solutions to different questions and issues that you may chance upon. All configuration manuals include step-by-step instructions, which means that you will not need to worry about missing something if you wish to export a MySQL database, for example. The troubleshooting articles include a number of different viable causes of specific problems and the solution for each of them, so if you’re unable to send emails even though you have the right SMTP server settings, for example, you can swiftly find out what the reason for this may be and repair the problem with a few mouse clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find related articles in every single section. In case you would like to look through all help articles, you can use the Help menu, which is located in the upper right corner of the screen.